Village Haven - Find Trusted Care for Your Family

Effective Date: October 24, 2025

COMMUNITY STANDARDS & SAFETY POLICY

Village Haven LLC, wholly owned by Heart Space Sanctuary, a faith-based 508(c)(1)(a) ministry.

Village Haven exists to serve families, especially single parents, by cultivating a space where trust, dignity, and collective support can flourish. Our Community Standards and Safety Policy reflects the fundamental truth that a community is strongest when each person acknowledges both their power and their responsibility.

This Policy explains the expectations that guide conduct on the Village Haven marketplace platform (the “Platform”) and the measures we take to promote the safety and well-being of all Users. By participating in Village Haven, you agree to uphold these standards with intention, grace, and accountability.

Marketplace posture and direct contracting.

Village Haven is a technology marketplace that helps Users connect and communicate. Users (households/families and service providers/caregivers) contract directly with each other for gigs/services. Village Haven is not a party to any agreement between Users and does not provide, manage, control, supervise, or direct services performed by Users. Village Haven is not an employer, joint employer, staffing agency, labor contractor, broker, agent, representative, or licensed care provider.

Payment model disclosure.

Service providers/caregivers set and list their own prices for gigs (the “Provider Fee”), intended to be paid to the provider (subject to payment processor rules and any holds/adjustments under the Payment Terms). Village Haven charges the household/family a separate platform fee (the “Platform Fee”), currently 15% of the Provider Fee (or as disclosed at checkout). The Platform Fee is an additional charge on top of the Provider Fee and is disclosed before payment authorization.

Multi-state application and non-waivable rights.

Village Haven LLC is a Wyoming limited liability company. The Platform is offered in multiple states, including California. Nothing in this Policy waives or limits rights that cannot be waived under applicable law (including California consumer protection and privacy rights).

1. Our Commitment to Safety and Respect

Village Haven is committed to maintaining a community grounded in integrity, mutual respect, and safe engagement. Because our Platform facilitates interactions between individuals, including in-person exchanges, we require Users to take these standards seriously. Every User deserves to experience this space as supportive, transparent, and free from harm.

These principles guide everything we do.

No duty to monitor; safety tools only.

We may offer safety features, identity verification, screening tools, reporting channels, and enforcement actions, but Village Haven does not have a general obligation to monitor users, messages, or off-platform conduct, and we do not guarantee detection or prevention of all harmful or unlawful behavior. Users remain responsible for their own decisions, safety precautions, and compliance with law.

2. Expectations for User Conduct

A. Engage Truthfully. Provide accurate information about your identity, background, skills, availability, and intentions. Misrepresentation of any kind is prohibited. This includes accurate statements about: (i) credentials, licenses, certifications, and training; (ii) experience working with children or vulnerable individuals; (iii) identity verification or background check status; and (iv) pricing and availability.
B. Interact with Respect. Communicate with kindness, refrain from harassment, and avoid behavior that demeans or intimidates others. You may not engage in unlawful discrimination or harassment on the basis of protected characteristics under applicable law (including, where applicable, California’s Unruh Civil Rights Act and FEHA concepts, to the extent relevant to user-to-user conduct), nor may you encourage others to do so.
C. Honor Agreements. If you commit to a service exchange, monetary or non-monetary, you are expected to uphold your obligations unless circumstances beyond your control prevent performance. In such instances, timely communication is required. You must document key terms (scope, time, location, rate, cancellation expectations) in the Platform’s tools where available. Refunds, cancellation fees, credits, and payment timing are governed by the Platform’s Payment Terms & Refund Policy.
D. Maintain Professional Boundaries. Users must interact in ways appropriate to the nature of the Platform. Romantic advances, sexual conduct, or unwanted personal attention toward other Users are prohibited. Grooming behavior, sexual content involving minors, requests for sexual services, or any form of exploitation is strictly prohibited and may be reported to law enforcement.
E. Use the Platform Lawfully. You may not use Village Haven for any unlawful activity, including fraud, discrimination, exploitation, or unauthorized professional services. You may not use the Platform to offer or request services that require a license, permit, bonding, or insurance unless you hold and maintain all required authorizations and comply with all applicable laws.
F. Respect Privacy. You must not disclose or misuse the personal or sensitive information of another User. All private communications, identity documents, and background check results must be handled with care. Do not request, collect, store, or share sensitive personal information (e.g., Social Security numbers, driver’s license numbers, bank account details, precise geolocation, health information, or children’s school/medical details) unless strictly necessary for a gig, disclosed transparently, and lawful.
G. No off-platform payment or fee circumvention. You may not request, encourage, or require payments outside the Platform for gigs initiated on the Platform, or otherwise attempt to avoid Platform Fees, taxes, reporting, screening, dispute processes, or other Platform rules.

3. Identity Verification & Background Checks

A. Third-party screening providers. Identity verification and background checks (if offered/required) are conducted through approved third-party vendors and may rely on third-party databases and public records.
B. Scope may vary; no guarantee. Screening may include (as permitted by law) identity verification, criminal history checks, sex offender registry searches, address history, motor vehicle record checks, and verification of certain information. Screening results may be incomplete, inaccurate, delayed, or unavailable in certain jurisdictions. Screening is not a guarantee of safety or suitability.
C. Not an endorsement. A “verified” label, badge, or completed check is not an endorsement, certification, or guarantee that a User is safe, qualified, licensed, or fit for any particular gig.
D. User responsibilities. Users remain responsible for their own due diligence, including interviewing, reference checks, confirming identity at the time of service, and assessing suitability for child-related engagements.
E. FCRA/California screening compliance. Where a background check or identity report constitutes a “consumer report” or “investigative consumer report,” Village Haven and/or its screening vendor will provide required notices and obtain required authorizations under applicable law, including the federal Fair Credit Reporting Act (“FCRA”) and, where applicable, the California Investigative Consumer Reporting Agencies Act (“ICRAA”) and California Consumer Credit Reporting Agencies Act (“CCRAA”). (a) FCRA/ICRAA Notice: Background Checks Policy. (b) Authorization: account onboarding consent flow.
F. Adverse Action Process: If we take an “adverse action” based in whole or in part on a report (e.g., suspension, denial, or limitation of access), we will follow applicable adverse action requirements, including any required pre-adverse action notice, copy of report, summary of rights, and a reasonable opportunity to dispute inaccuracies, as required by law.
G. Accuracy; dispute of screening results. Users are responsible for promptly updating profile information and promptly disputing any alleged inaccuracies in screening information directly with the screening provider and, where applicable, through Village Haven support.
H. No duty to screen or re-screen. Village Haven may screen, re-screen, or not screen at all, in its discretion to the extent permitted by law. We do not guarantee ongoing monitoring, continuous screening, or real-time updates.

4. Prohibited Conduct

A. Violence and threats. Violence, threats, intimidation, stalking, or acts of physical harm.
B. Harassment and discrimination. Harassment, bullying, hateful conduct, or unlawful discrimination (including in messaging, listings, reviews, or decisions to engage).
C. Sexual misconduct and boundaries violations. Sexual harassment, unwanted advances, coercion, grooming behavior, or sexual content involving minors (strictly prohibited).
D. Exploitation, trafficking, and forced labor. Any form of exploitation, human trafficking, forced labor, or solicitation of illegal sexual services. Village Haven may report suspected conduct to authorities.
E. Fraud and deception. Impersonation, misrepresentation of identity/credentials, fake accounts, false reviews, review manipulation, chargeback fraud, or deceptive practices.
F. Theft and property damage. Theft, property damage, or misuse of funds or access credentials.
G. Unsafe child conduct. Any conduct that endangers a child or vulnerable person, including leaving children unattended when that is unsafe, using physical discipline, or ignoring household safety instructions.
H. Unauthorized regulated services. Unauthorized provision of professional or regulated services requiring a license/permit/certification (legal, medical, mental health, financial, licensed childcare/daycare, home-care services requiring licensure, etc.), unless fully licensed/authorized and compliant with law.
I. Explicit/harmful content. Sharing explicit, abusive, or harmful content, including content that sexualizes minors or depicts violence.
J. Circumvention of safety and screening. Attempting to circumvent identity verification, screening tools, reporting pathways, or enforcement actions.
K. Off-platform payment / fee circumvention. Requesting or requiring off-platform payment for gigs initiated on the Platform, or otherwise attempting to avoid Platform Fees, taxes, or Platform rules.
L. Privacy violations. Doxxing, publishing private information, requesting unnecessary sensitive personal information, or sharing another User’s information (including children’s data) without authorization.
M. Weapons and illegal substances. Threatening with a weapon; showing up to a gig impaired; using or distributing illegal drugs in connection with a gig.
N. Violations and consequences. Violations may result in warnings, content removal, booking cancellation, payment holds (as permitted by payment terms and law), suspension, or removal from the Platform, in Village Haven’s discretion and consistent with applicable law.

5. Safety in In-Person Interaction

Village Haven facilitates connections; it does not supervise or enforce in-person engagements. Users share responsibility for their own safety and must act with prudence.

A. Meet for the first time in public or well-lit locations.
B. Inform a trusted friend or family member of scheduled engagements.
C. Use the Platform’s messaging tools rather than personal contact information when possible.
D. Immediately report unsafe, inappropriate, or concerning behavior.
E. While Village Haven cannot guarantee safety in every instance, we are deeply committed to fostering conditions that support safe and empowering experiences.
F. Identity confirmation. Before home entry or child-related services, confirm the other User’s identity and booking details (e.g., name/photo match, booking ID, and location).
G. Child safety and supervision. Households/families remain solely responsible for assessing suitability and supervising children. Service providers/caregivers must comply with household safety instructions and may not use physical discipline, threats, or unsafe practices.
H. Intoxication prohibited. Do not provide or consume alcohol or illegal drugs in connection with a gig. Do not arrive impaired.
I. Emergency guidance. If you believe anyone is in immediate danger, call 911 (or local emergency services) immediately. Village Haven is not an emergency service and may not respond in real time.

6. In-Platform Messaging & Communication

A. Communicate respectfully and clearly. No harassment, discrimination, threats, grooming behavior, or coercion.
B. Keep gig communications in-app. Keep negotiations, scheduling, address sharing (to the extent needed), and agreement terms within the Platform’s messaging and booking tools where available.
C. No off-platform transactions. Do not use messaging to solicit off-platform payments for gigs initiated on the Platform or to otherwise circumvent Platform Fees or rules.
D. No sensitive data requests. Do not request or transmit sensitive personal information unless strictly necessary for a gig and lawful (e.g., do not request Social Security numbers or bank login details).
E. Record preservation. You agree that Village Haven may access, review, and preserve messages and related metadata as reasonably necessary to operate the Platform, enforce policies, address fraud/safety issues, comply with law, and resolve disputes, subject to the Privacy Notice.

7. Dispute Resolution Between Users

Conflicts may arise even within the most well-intentioned communities. Village Haven offers a structured process for resolving disputes:

A. Encourage direct communication between the parties with patience and clarity.
B. Request mediation through our optional in-Platform support team.
C. Submit documentation concerning the dispute if mediation is requested.

While Village Haven seeks to guide resolution, the ultimate agreement is the responsibility of the parties involved. No legal determinations; no guarantee. Village Haven may offer informal support but does not make legal findings, does not guarantee outcomes, and is not responsible for resolving disputes. Users remain responsible for their agreements and legal compliance.

8. Reporting Harm or Misconduct

Users may report concerns at any time through:

Safety/Trust & Support Portal: Report an Incident
Email: hello@villagehaven.org
Emergency: If someone is in immediate danger, call 911 (or local emergency services)

We take reports seriously and will respond in a manner consistent with community safety, our Governing Terms, and applicable law. Depending on the circumstances, actions may include:

A. Investigation. Review of User conduct and relevant information (including messages, booking data, and account signals), subject to the Privacy Notice.
B. Immediate risk actions. Temporary suspension, restrictions, booking cancellation, or payment holds where permitted by law and Payment Terms.
C. Enforcement. Warnings, required re-verification, permanent removal, and/or content removal.
D. Lawful reporting and cooperation. Referral to law enforcement or other authorities where required by law or where we reasonably believe it is necessary to protect Users, including in cases involving child safety, exploitation, threats, or fraud.

Confidentiality and anti-retaliation. Reports are handled with discretion. Retaliation against a reporting party or witness is prohibited and may result in immediate removal.

9. Platform Enforcement

Village Haven retains the discretion to assess and respond to violations of these Standards. Enforcement decisions consider the seriousness of the conduct, the safety of the community, and the overall integrity of the Platform.

Our aim is not punitive; it is protective, ensuring that this community remains a place where support, dignity, and trust can thrive.

Enforcement discretion; no waiver. Village Haven may enforce (or decline to enforce) these Standards in its discretion to the extent permitted by law. Failure to enforce in one instance is not a waiver of our right to enforce in another.

No duty to monitor. Village Haven does not guarantee proactive monitoring or screening and is not responsible for user conduct on or off the Platform.

10. Ministry Affiliation

Village Haven is owned by Heart Space Sanctuary, a faith-based ministry. While this foundation informs our values, Users are not required to adopt any belief. Standards apply universally without discrimination. Nothing in this Policy is intended to discriminate or limit access in a manner prohibited by law.

11. Revisions to This Policy

We may update this Policy to reflect legal requirements, operational changes, safety practices, or community needs. Updates will be posted on the Platform and will become effective on the “Effective Date” or “Last Updated” date shown above (or such later date as stated in the update). If changes are material, we may provide additional notice via the Platform, email, or other reasonable method. Continued use of the Platform after the effective date constitutes acceptance to the extent permitted by law.

California and other non-waivable rights. Nothing in this Policy limits rights that cannot be waived under applicable law.

12. Contact Information

Village Haven LLC
Wholly owned by Heart Space Sanctuary
Email: hello@villagehaven.org
Address: 30 N Gould St Ste 100, Sheridan, WY 82801

Effective Date: October 24, 2025

COMMUNITY STANDARDS & SAFETY POLICY

Village Haven LLC, wholly owned by Heart Space Sanctuary, a faith-based 508(c)(1)(a) ministry.

Marketplace posture and direct contracting.

Payment model disclosure.

Multi-state application and non-waivable rights.

1. Our Commitment to Safety and Respect

These principles guide everything we do.

No duty to monitor; safety tools only.

2. Expectations for User Conduct

A. Engage Truthfully. Provide accurate information about your identity, background, skills, availability, and intentions. Misrepresentation of any kind is prohibited. This includes accurate statements about: (i) credentials, licenses, certifications, and training; (ii) experience working with children or vulnerable individuals; (iii) identity verification or background check status; and (iv) pricing and availability.
B. Interact with Respect. Communicate with kindness, refrain from harassment, and avoid behavior that demeans or intimidates others. You may not engage in unlawful discrimination or harassment on the basis of protected characteristics under applicable law (including, where applicable, California’s Unruh Civil Rights Act and FEHA concepts, to the extent relevant to user-to-user conduct), nor may you encourage others to do so.
C. Honor Agreements. If you commit to a service exchange, monetary or non-monetary, you are expected to uphold your obligations unless circumstances beyond your control prevent performance. In such instances, timely communication is required. You must document key terms (scope, time, location, rate, cancellation expectations) in the Platform’s tools where available. Refunds, cancellation fees, credits, and payment timing are governed by the Platform’s Payment Terms & Refund Policy.
D. Maintain Professional Boundaries. Users must interact in ways appropriate to the nature of the Platform. Romantic advances, sexual conduct, or unwanted personal attention toward other Users are prohibited. Grooming behavior, sexual content involving minors, requests for sexual services, or any form of exploitation is strictly prohibited and may be reported to law enforcement.
E. Use the Platform Lawfully. You may not use Village Haven for any unlawful activity, including fraud, discrimination, exploitation, or unauthorized professional services. You may not use the Platform to offer or request services that require a license, permit, bonding, or insurance unless you hold and maintain all required authorizations and comply with all applicable laws.
F. Respect Privacy. You must not disclose or misuse the personal or sensitive information of another User. All private communications, identity documents, and background check results must be handled with care. Do not request, collect, store, or share sensitive personal information (e.g., Social Security numbers, driver’s license numbers, bank account details, precise geolocation, health information, or children’s school/medical details) unless strictly necessary for a gig, disclosed transparently, and lawful.
G. No off-platform payment or fee circumvention. You may not request, encourage, or require payments outside the Platform for gigs initiated on the Platform, or otherwise attempt to avoid Platform Fees, taxes, reporting, screening, dispute processes, or other Platform rules.

3. Identity Verification & Background Checks

A. Third-party screening providers. Identity verification and background checks (if offered/required) are conducted through approved third-party vendors and may rely on third-party databases and public records.
B. Scope may vary; no guarantee. Screening may include (as permitted by law) identity verification, criminal history checks, sex offender registry searches, address history, motor vehicle record checks, and verification of certain information. Screening results may be incomplete, inaccurate, delayed, or unavailable in certain jurisdictions. Screening is not a guarantee of safety or suitability.
C. Not an endorsement. A “verified” label, badge, or completed check is not an endorsement, certification, or guarantee that a User is safe, qualified, licensed, or fit for any particular gig.
D. User responsibilities. Users remain responsible for their own due diligence, including interviewing, reference checks, confirming identity at the time of service, and assessing suitability for child-related engagements.
E. FCRA/California screening compliance. Where a background check or identity report constitutes a “consumer report” or “investigative consumer report,” Village Haven and/or its screening vendor will provide required notices and obtain required authorizations under applicable law, including the federal Fair Credit Reporting Act (“FCRA”) and, where applicable, the California Investigative Consumer Reporting Agencies Act (“ICRAA”) and California Consumer Credit Reporting Agencies Act (“CCRAA”). (a) FCRA/ICRAA Notice: Background Checks Policy. (b) Authorization: account onboarding consent flow.
F. Adverse Action Process: If we take an “adverse action” based in whole or in part on a report (e.g., suspension, denial, or limitation of access), we will follow applicable adverse action requirements, including any required pre-adverse action notice, copy of report, summary of rights, and a reasonable opportunity to dispute inaccuracies, as required by law.
G. Accuracy; dispute of screening results. Users are responsible for promptly updating profile information and promptly disputing any alleged inaccuracies in screening information directly with the screening provider and, where applicable, through Village Haven support.
H. No duty to screen or re-screen. Village Haven may screen, re-screen, or not screen at all, in its discretion to the extent permitted by law. We do not guarantee ongoing monitoring, continuous screening, or real-time updates.

4. Prohibited Conduct

A. Violence and threats. Violence, threats, intimidation, stalking, or acts of physical harm.
B. Harassment and discrimination. Harassment, bullying, hateful conduct, or unlawful discrimination (including in messaging, listings, reviews, or decisions to engage).
C. Sexual misconduct and boundaries violations. Sexual harassment, unwanted advances, coercion, grooming behavior, or sexual content involving minors (strictly prohibited).
D. Exploitation, trafficking, and forced labor. Any form of exploitation, human trafficking, forced labor, or solicitation of illegal sexual services. Village Haven may report suspected conduct to authorities.
E. Fraud and deception. Impersonation, misrepresentation of identity/credentials, fake accounts, false reviews, review manipulation, chargeback fraud, or deceptive practices.
F. Theft and property damage. Theft, property damage, or misuse of funds or access credentials.
G. Unsafe child conduct. Any conduct that endangers a child or vulnerable person, including leaving children unattended when that is unsafe, using physical discipline, or ignoring household safety instructions.
H. Unauthorized regulated services. Unauthorized provision of professional or regulated services requiring a license/permit/certification (legal, medical, mental health, financial, licensed childcare/daycare, home-care services requiring licensure, etc.), unless fully licensed/authorized and compliant with law.
I. Explicit/harmful content. Sharing explicit, abusive, or harmful content, including content that sexualizes minors or depicts violence.
J. Circumvention of safety and screening. Attempting to circumvent identity verification, screening tools, reporting pathways, or enforcement actions.
K. Off-platform payment / fee circumvention. Requesting or requiring off-platform payment for gigs initiated on the Platform, or otherwise attempting to avoid Platform Fees, taxes, or Platform rules.
L. Privacy violations. Doxxing, publishing private information, requesting unnecessary sensitive personal information, or sharing another User’s information (including children’s data) without authorization.
M. Weapons and illegal substances. Threatening with a weapon; showing up to a gig impaired; using or distributing illegal drugs in connection with a gig.
N. Violations and consequences. Violations may result in warnings, content removal, booking cancellation, payment holds (as permitted by payment terms and law), suspension, or removal from the Platform, in Village Haven’s discretion and consistent with applicable law.

5. Safety in In-Person Interaction

Village Haven facilitates connections; it does not supervise or enforce in-person engagements. Users share responsibility for their own safety and must act with prudence.

A. Meet for the first time in public or well-lit locations.
B. Inform a trusted friend or family member of scheduled engagements.
C. Use the Platform’s messaging tools rather than personal contact information when possible.
D. Immediately report unsafe, inappropriate, or concerning behavior.
E. While Village Haven cannot guarantee safety in every instance, we are deeply committed to fostering conditions that support safe and empowering experiences.
F. Identity confirmation. Before home entry or child-related services, confirm the other User’s identity and booking details (e.g., name/photo match, booking ID, and location).
G. Child safety and supervision. Households/families remain solely responsible for assessing suitability and supervising children. Service providers/caregivers must comply with household safety instructions and may not use physical discipline, threats, or unsafe practices.
H. Intoxication prohibited. Do not provide or consume alcohol or illegal drugs in connection with a gig. Do not arrive impaired.
I. Emergency guidance. If you believe anyone is in immediate danger, call 911 (or local emergency services) immediately. Village Haven is not an emergency service and may not respond in real time.

6. In-Platform Messaging & Communication

A. Communicate respectfully and clearly. No harassment, discrimination, threats, grooming behavior, or coercion.
B. Keep gig communications in-app. Keep negotiations, scheduling, address sharing (to the extent needed), and agreement terms within the Platform’s messaging and booking tools where available.
C. No off-platform transactions. Do not use messaging to solicit off-platform payments for gigs initiated on the Platform or to otherwise circumvent Platform Fees or rules.
D. No sensitive data requests. Do not request or transmit sensitive personal information unless strictly necessary for a gig and lawful (e.g., do not request Social Security numbers or bank login details).
E. Record preservation. You agree that Village Haven may access, review, and preserve messages and related metadata as reasonably necessary to operate the Platform, enforce policies, address fraud/safety issues, comply with law, and resolve disputes, subject to the Privacy Notice.

7. Dispute Resolution Between Users

Conflicts may arise even within the most well-intentioned communities. Village Haven offers a structured process for resolving disputes:

A. Encourage direct communication between the parties with patience and clarity.
B. Request mediation through our optional in-Platform support team.
C. Submit documentation concerning the dispute if mediation is requested.

8. Reporting Harm or Misconduct

Users may report concerns at any time through:

Safety/Trust & Support Portal: Report an Incident
Email: hello@villagehaven.org
Emergency: If someone is in immediate danger, call 911 (or local emergency services)

We take reports seriously and will respond in a manner consistent with community safety, our Governing Terms, and applicable law. Depending on the circumstances, actions may include:

A. Investigation. Review of User conduct and relevant information (including messages, booking data, and account signals), subject to the Privacy Notice.
B. Immediate risk actions. Temporary suspension, restrictions, booking cancellation, or payment holds where permitted by law and Payment Terms.
C. Enforcement. Warnings, required re-verification, permanent removal, and/or content removal.
D. Lawful reporting and cooperation. Referral to law enforcement or other authorities where required by law or where we reasonably believe it is necessary to protect Users, including in cases involving child safety, exploitation, threats, or fraud.

Confidentiality and anti-retaliation. Reports are handled with discretion. Retaliation against a reporting party or witness is prohibited and may result in immediate removal.

9. Platform Enforcement

Our aim is not punitive; it is protective, ensuring that this community remains a place where support, dignity, and trust can thrive.

No duty to monitor. Village Haven does not guarantee proactive monitoring or screening and is not responsible for user conduct on or off the Platform.

10. Ministry Affiliation

11. Revisions to This Policy

California and other non-waivable rights. Nothing in this Policy limits rights that cannot be waived under applicable law.

12. Contact Information

Village Haven LLC
Wholly owned by Heart Space Sanctuary
Email: hello@villagehaven.org
Address: 30 N Gould St Ste 100, Sheridan, WY 82801

Community Standards & Safety Policy

1. Our Commitment to Safety and Respect

2. Expectations for User Conduct

3. Identity Verification & Background Checks

4. Prohibited Conduct

5. Safety in In-Person Interaction

6. In-Platform Messaging & Communication

7. Dispute Resolution Between Users

8. Reporting Harm or Misconduct

9. Platform Enforcement

10. Ministry Affiliation

11. Revisions to This Policy

12. Contact Information

Community Standards & Safety Policy

1. Our Commitment to Safety and Respect

2. Expectations for User Conduct

3. Identity Verification & Background Checks

4. Prohibited Conduct

5. Safety in In-Person Interaction

6. In-Platform Messaging & Communication

7. Dispute Resolution Between Users

8. Reporting Harm or Misconduct

9. Platform Enforcement

10. Ministry Affiliation

11. Revisions to This Policy

12. Contact Information